Updated on March 25, 2020

This week, NCTRC hosted webinar sessions to review the NCTRC Response to Coronavirus (COVID-19) and provide an opportunity for individuals to ask questions. Please listen to the March 24, 2020 recording by clicking here.

Updated on March 19, 2020

Coronavirus (COVID-19) has and continues to impact all aspects of life for the recreational therapy community. NCTRC has been in communication with other credentialing organizations, received guidance from the National Commission for Certifying Agencies, the NCTRC Legal Counsel and worked with the NCTRC Board of Directors to develop the following response. It is felt that this response adheres to the mission of NCTRC, which is to protect the public by promoting the provision of quality services offered by NCTRC certificants while also supporting certificants and applicants as they navigate this challenging time.

Since there is the potential for all aspects of the credentialing cycle to be impacted by COVID-19, this response has been formatted to align with the various stages of the certification and application process.

Impact on Internships: The Alternative Internship Guidelines have been modified to address the current internship environment. The following conditions must be met to structure an Alternative Internship:

1. The experience at all internship sites must meet all other content requirements of the NCTRC Standards and must
reflect the therapeutic recreation process as defined by the current NCTRC Job Analysis.

2. The student should complete no less than 20 hours of experience and no more than 45 hours per week, regardless of how many hours and weeks were completed at the first or original internship site. If you are unable to work at least 20 hours per week for more than 2 consecutive weeks, please see the Alternative Internship Guidelines.

3. Regardless of the length of the interruption or when the interruption occurs, the student must complete a minimum of 560 hours and 14 weeks and receive academic credit as noted on the transcript.

4. Decisions related to the format of the internship experience (in person or remote) are determined by the agency
supervisor, the internship site and the academic supervisor; this is not under the purview of NCTRC.

Annual Maintenance: If you are late submitting your annual maintenance application due to impacts from COVID-19, NCTRC will waive the $25 reinstatement fee.

Recertification: If you are late submitting your March 31 recertification application due to impacts from COVID-19, NCTRC will waive the $50 late recertification submission fee.

Insufficient Continuing Education for Recertification: For individuals impacted by conference/CE event cancellations who have been unable to meet the required 50 hours of CE required for recertification (under the work experience and CE option), applicants are asked to review the Extension of Recertification Cycle Policy on pg. 28 of the NCTRC Certification Standards.

NCTRC Office Operations: Following the guidance from the CDC and with an abundance of caution, all NCTRC employees have begun working from remote offices. Support from Credentialing Specialists is still available via phone or email. For individuals who call the office, please leave a detailed message and a Credentialing Specialist will call you back. While almost all functions will continue without interruption, there will be a delay in processing any mail sent to the office, including transcripts. Please alert the credentialing team if you have sent something to the office.

Hardship Fee Waiver: If you have experienced an unanticipated hardship that has caused a substantial financial burden due to COVID-19, you may qualify for a waiver of NCTRC fees associated with the CTRS® credential. Please call the NCTRC office and speak with a Credentialing Specialist about the process.

If you need further assistance, please contact NCTRC.